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GENERAL PARCEL TERMS & CONDITIONS

1) Nature, contents, condition and value of the Consignments are unknown to VRL LOGISTICS LTD., (hereinafter called the Company). The company carries the goods in as it is condition packed by consignor and entirely at the owners risk, On said to contain basis as declared by the consignor at the time of booking.

2) The Company shall not be liable for any loss or damage due to Natural calamity pilferage, theft, weather conditions, strikes, riots, disturbances, fire, explosions, accidents and due to the circumstances beyond its control.

3) The Consignor/Consignee shall be responsible for any delay, detention, loss or forfeiture of goods by Government authorities:- i) If he makes a wrong declaration about the contents or ii) If transport of such goods by road is prohibited or such goods are not accompanied by invoice, permits or other proper documents and are detained by any statutory authorities. iii) Expenses incurred if any, by the company in this connection shall be reimbursed by the consignor/consignee only

4) The Consignor will have to deal directly with all taxes and any other statutory authorities for wrong declaration etc.

5) Fresh fruits, furniture, crockery, glassware and other such delicate goods are booked at the absolute risk of the consignor and the company shall not be responsible for any damage etc. during transit.

6) The Company shall have the right to dispose of the perishable articles lying undelivered after 48 hours of arrival without any notice and other goods after 30 days of arrival after due notice in writing to the Consignor and Consignee and the Consignee shall be entitled to the proceeds less freight, demurrage and the charges if any.

7) The goods will be delivered at the destination at the company's godown only unless stated otherwise in writing on the Goods Consignment Note itself against Payment of all charges. The consignee shall arrange to take the delivery of the consignment from the company's godown.

8) If the consignment is booked on Door Delivery basis the company will attempt only once to deliver the goods at the Door. If the party fails to accept the goods when company approaches for delivery at their door or in case of "door lock" the goods will be kept at it s Delivery office and if the Consignee wants the goods to be door delivered, additional door delivery charges and storage as applicable is payable by the Consignee.

9) The Delivery of the Consignments should be taken by the consignee within seven days of its arrival at original delivery destination/intervening company's godown, failing which a godown charge of Rs. 30/- per quintal or Rs.30/- per Carton box of TV / Refrigerator / Washing Machine, any other bulky / Voluminous Carton box and all other consignments per day will be charged. The arrival of the consignment shall be ascertained by the consignee only.

10) The Company shall have right to exercise General Lien over all Shipments of the Parties towards any dues payable to the Company

11) If the Delivery is not taken within prescribed period, the consignment will be treated as Unclaimed and will be sent to Unclaimed Property Section at VARUR, HUBBALLI-581 207 (Karnataka) for further disposal.

12) Hamali & Miscellaneous charges are payable at Delivery Point in addition to the freight charged in the GC.

13) Once the consignment is moved to unclaimed property section at Varur - HUBBALLI in Karnataka, Storage charges are payable at Y2°/0 on the declared value of the consignment from the date of arrival at original delivery destination/intervening company's godown.

14) The company shall not be liable for alleged wrong delivery of the goods, once the goods are delivered against the relative Way Bill.
15) The Company has right to re-weigh, re-measure, reclassify and recalculate the freight and other charges at the place of destination in the presence of the holder of the receipts or his duly authorised agent and collect the same from the Consignee before delivery

16) No complaints, claims or enquiries of any kind will be entertained relating to any consignment after Seven days from the date of Delivery and Thirty days from the date of booking whichever is earlier.

17) The courts in HUBBALLI (Karnataka) alone shall have the exclusive jurisdiction in respect of all claims and matters arising out of the transaction.

18) Any notices related to this waybill from any tax / Statutory authorities should be cleared by the consignor / consignee only.

19) The Consignments of Explosives, Crackers, Gas cylinders (filled or empty), Acids, liquid contents, Chemicals in Oil forms - liquid or powder and contraband articles etc, are not booked.

20) If the parties are inclined to get the consignments rebooked, consignments will be rebooked on "as is where is condition" from UCP Varur HUBBALLI and Company is not responsible in case of any damage at the time of rebooking the consignments.

Additional conditions in case of Carrier's Risk:

21) Nature, contents, condition and value of the consignments as declared by the Consignor to the Transport Operator are specified in this consignment note. The Transport Operator carries the goods as packed at Carriers Risk, at an additional freight of Rupee One per Thousand on value declared by the Consignor.

22) The very acceptance of this consignment note binds the consignor to all the terms & conditions and signature on the face of the consignment note is not essential.

23) The Company operates on a "best efforts basis" and no commitment is made for time bound completion of service.

24) 7 Days free storage in Greater Mumbai and Delhi NCR area, 15 days free storage all other places in India.

COURIER TERMS & CONDITIONS

1. This Consignment booked by "VRL COURIER SERVICE" ( A division of VRL Logistics Ltd.,) hereinafter referred as "Company" for carriage on behalf of the "Consignor" is subject to the terms and conditions hereinafter set out. “The Company" reserves the right to carry the Consignor goods by any route and procedure and by successive couriers and according to its own handling, storage and transportation methods.

2. This "VRL COURIER SERVICE" Consignment note is Non-Negotiable.

3. The Consignment under this consignment note is carried on Consignor's RISK only. Consignors are advised to insure their consignments of high value.

4. All Consignments booked will be transported by AIR, ROAD, RAILWAYS & WATER WAYS entirely at the risk and responsibility of the consignor, as the case may be.

5. The Consignor is solely liable for all the Costs, Expenses, Penalties, Action, proceedings (which shall without limitations include Octroi and any other charges leviable by any Central / State / Local Authorities) related to the consignment. The Company reserves the right of lien on any consignment till all its dues are paid in full in respect of freight, taxes, duties and any other charges as applicable.

6. The limitation of liability of "The Company" for any loss, shortage, unforeseen Delay, Damage, Strike, Mis-Delivery or Non-Delivery of the Consignment will be strictly limited to Rs. 100/- for each Consignment / Article (Which items Include all documents or parcels consigned through "The Company" by the Consignor)

7. No Claim will be accepted beyond the period of Fifteen days from the date of booking the consignment. "The Company" will not entertain any communication beyond the above said period.

8. "The Company" will not be liable for any Loss. Shortage, Unforeseen Delay, Damage, Strike, Mis-Delivery or Non-Delivery of the Consignment caused on account of act of God, Force Majeure occurrence or any other cause beyond the control of "The Company". No claim whatsoever an account of the above reasons will be entertained by "The Company".

9. The Consignor declares to "The Company" that the description of goods as noted on this consignment note confirms accurately to the actual contents of the goods and it does not violate any laws and the Consignor shall indemnity "The Company", for all claims damages and there upon have the right to deal with such items as it sees fit including the right to abandon carriage of the same "The Company" will not know the actual contents and the condition of the Consignment / Article and is booked on "SAID TO CONTAIN" basis. The bookings are made on the basis of weight of the consignment and has no relevance to the value of the contents declared. 10. "The Company" will not book any consignments containing Currency, Gems, Jewellery, Drugs, Explosives, Hazardous Chemicals, Lottery Ticket, Negotiable instruments, Share Certificates, Liquids, Radioactive Materials, Phonographic Materials and all other Contraband articles.

11. "The Company" reserves the right to refuse the consignment not conforming to the terms and conditions without assigning any reasons whatsoever.

12. Consignor / Consignee shall be responsible tor any Delay, Detention, Loss or forfeiture of goods by any Government / Statutory Authorities due to wrong declarations of contents or improper documents etc.

13. "The Company" shall not in any case be liable to consequential losses such as loss of Profit, Interest, Market and Utility etc.

14. Every acceptance of the consignment note binds the consignor all the Terms & Conditions.

15. Delivery details will be kept for three months only.

NOTE : ALL DISPUTES AND CLAIMS ARE SUBJECT TO THE COURTS AT HUBBALLI JURISDICTION ONLY.

AIR CARGO TERMS AND CONDITIONS

1. Nature contents, and condition of the consignments are unknown to VRL LOGISTICS LTD, (hereinafter called the Company) and are booked on "Said to Contain basis". The company carries the goods in packed condition given at the time of booking and is entirely at owner's risk only.

2. The Consignor is responsible for any delay, detention, loss or forfeiture of goods :
     i) If the makes a wrong declaration about the contents.
     ii) If transport of such goods by air is prohibited or such goods are not accompanied by invoice, permits or other proper documents and are detained by any government authorities.
     iii) Expenses incurred by the company in this connection shall be borne by the Consignor/ Consignee as the case may be.

3. The Company shall have right to exercise General Lien over all Shipments of the Parties towards any dues payable to the Company.

4. The Consignee will have to deal directly with any other statutory authorities for any detention of the consignment at the destination of the goods/ Delivery Points.

5. The responsibility of the company ceases once the goods are delivered against the original consignee's copy of the Way Bill.

6. The company has the right of re-weighment at the destination and before delivery, collect such amount that might have been omitted or undercharged at the booking point.

7. Freight rate stated by the booking station is deemed to have been accepted by the Consignor. Such rate is not subject to reconsideration at the Destination/Delivery Points.

8. No complaints, claims or enquiries of any kind shall be entertained relating to any consignment after Ninety days from the date of booking and Three days from the date of delivery.

9. Demurrage @2% of the invoice value or Rs. 2.00 per Kg., whichever is higher, would be charged after 3 days of the material reaching the destination.

10. Any notice related to this Way Bill from Tax Authorities/ Statutory Authorities should be cleared by the consignor/ consignee only.

11. The Way Bill is not negotiable.

12. The carriage of goods by this Way Bill is governed by the provisions of the Carriage By Road Act,2007 and rules 2011. The courts in Hubballl City alone shall have the exclusive Jurisdiction in respect of all claims and matters arising out the consignment or of the goods entitled for transport. The Consignor /Consignee shall specifically accept the same.

13. The Company operates on a "best efforts basis" and no commitment is made for time bound completion of service.

14. The Parties / customers hereby declare that the Shipment covered under the Docket / LR does not include any contraband, hazardous, inflammable or prohibited articles as defined in various statutes & IATA Regulations.

15. The shipments entrusted by the parties to VRL are strictly booked on “SAID TO CONTAIN BASIS.

16. In the event of any discrepancy found by VRL in the weight declared by Shipper and the actual weight of that shipment, the differential charges shall be collected from the parties.

17. The Company shall not be made responsible / liable in case of any deficiency in the documents / statutory requirement and no claim or grievances of any nature shall be entertained.

18. The Company shall not be liable for any kind of damages to the goods, caused due to improper and defective packaging.

19. Electronic items, Heavy items, which cannot be scanned, may undergo cooling for 24 hours and hence one day extra transit will be applicable.

20. The Company shall not be responsible for any indirect consequential, remote exemplary losses I damages / claims.

21. The Company assumes no responsibility and / or liability in case material is outwardly intact at the time of effecting delivery. Lodging a claim for damage, shortage, breakage, leakage , pilferages etc. after taking delivery shall not be entertained under ant circumstances.

22. The liability for the bookings under this Docket / LR, VRL hereby restricts its liability through this docket / LR to be Rs 400/- ( Rupees Four Hundred only ) per kg or cost of reconstruction, whichever is lower.

23. If any shipment is detained by Airport Authorities / Tax Authorities due to incomplete documentation or physical verification of the shipments to comply the IATA procedure and if any financial penalties will be imposed or any demurrage charges will be levied by the authorities then consignor or consignee will be responsible for penalties or charges and they will have to pay directly to the authorities and clear the shipments directly from the authorities.

24. In case of any delay in delivery of the shipments due to Airlines delay in that case VRL will not be responsible for delay in delivery.

FTL (MARKET LOAD) GENERAL TERMS AND CONDITIONS

1) FTL/Market load rates are EXCLUDING loading / unloading charges . Necessary arrangement for loading / unloading should be made by either consignor or consignee.

2) The consignment will be booked at OWNER'S RISK & our company is not responsible for any leakage / damage in transit.

3) Material/Goods (loaded in our vehicle) Transit Insurance should be covered by either consignor or consignee.

4) Goods Service Tax applicable as per Govt. norms, should be paid either by consignor or consignee.

5) If our vehicle is detained at either sides for loading / unloading or by any GOVT Authorities,detention charges (as per the industrisl practice) should be paid by either consignor or consignee.

6) Freight will be charged according to the carrying capacity of the vehicles (ie. 18/23/28 MT ) irrespective of the quantity of material loaded in the vehicle & our vehicles shall not be loaded more than their carrying (pay load) capacity.

7) Height of the FTL loaded vehicle should not be exceeded the RTO permissible limits.

8) Consignor should provide required proper documents for safe and smooth transportation. If the vehicle is detained / ceased by any Govt. Authorities, because of any improper documents, then the consignor / consignee should release the vehicle by making good of the loss incurred due to detention.

9) We are not responsible for any consequences arising out of force-majeure, such as floods, riots, strikes, sales tax seizures, fire, mob theft, accident etc. or any other reasonable cause beyond the control of the carrier, The carrier shall not be liable for any penalty, for the delay due to the above reasons.

10) The FTL/Market load rates are based on the present taxation of laws and any change in the legislation for levy of tax, the same will be charged and collected accordingly.

11) The FTL/Market load rates are valid up to mutual agreed period, provided the diesel price and its availability is stable. If there is any increase in the diesel price, our rates will be enhanced accordingly.

12) If it is not possible for our vehicles to reach the consignee premises / door, due to restriction like narrow roads, no entry, low electric pole wires etc., then the material should be lifted by consignee from the location where our vehicle is halted and the expenses incurred for the same, shall be borne by either consignor or consignee.

13) The consignment may be booked on PAID/TO PAY / ACCOUNT BASIS. In case of TOPAY bookings, payments should be made immediately after the vehicle is unloaded at the destination and in case of ACCOUNT booking, payments should be made as per the mutual agreed payment terms, payments should be made either by Electronic fund transfer (RTGS / NEFT) or account payee cheque / DD drawn in favour of VRL Logistics Ltd

14) in case of Account Bookings, while releasing our freight bill payments Payment Advice should be provided by concerned party.

15) In case of non delivery of any FTL/Market load consignment, either party Consignor/Consignee should bring the said matter to the notice of VRL Logistics Limited (company) within 15 to 20 days from the date of booking of their consignment.